A prosthetic of a human face stares from the glass tabletop at Dr. David Trainer's office in Naples. In 2001 a woman named Amalia Mendoza was in a car accident on a rural Colombian road which resulted in the loss of most of her face including her hair, both eyes, nose, and sections of her skull. After years of frustration, one of Amalia's daughters brought her to America to seek the help of David Trainer, a specialist in facial prosthetics, in the hopes he could give Mendoza her identity back.